Manny Meillon – Service Rep at CDS

1.       What are you responsible for as a Service Rep at Central Dental?

One of my biggest responsibilities is to test and repair handpieces as soon as they arrive at Central Dental so we can guarantee our customers that they will receive them back in less than 72 hours. I also perform preventative and corrective in-house maintenance to all medical equipment.

2.            How long have you been servicing dental / medical equipment? What type of dental equipment do you service?

I have been in the medical field for over 9 years and specialized in dental equipment for the last 3 years. At Central Dental, I service different kinds of equipment such as handpieces, ultrasonic scalers, ultrasonic cleaners, sterilizers, obturation systems, centrifuges, among others. 

3.            What should dental clinics know about service reps?

They should know that the service reps are here to help and deliver the best customer experience by creating a positive and professional relationship that will give them the right solution at the right time.

4.            Why did you become interested in the dental industry? 

As they say ““A warm smile is the universal language of kindness.” so being part of the process to help dentists to achieve their patients’ dreams is truly fulfilling

5.            What do you like to do in your spare time?

Travel is the activity that I enjoy the most. I like activities that involve camping and fat biking. 

UV Disinfection in the Dental Industry

In 2019, when a global pandemic hit, professionals in the dental industry starting looking for new ways to disinfect their tools and surfaces between patients. UV light technology has been used in large healthcare facilities for some time with great success. Currently, most dental clinics are not using the technology but trends are showing that it is on the rise, and for good reason. UV sterilization systems technology have come a long way in their functionality and convenience over the last decade, research and developments were ramped up once the COVID-19 pandemic hit.

UV sterilization systems fall into many categories, but the three most popular in the dental industry are the fixed mounted systems, portable systems and UV chambers.

The fixed mounted systems which deliver an ultra-fast UVc dose that will kill harmful pathogens without having to be moved or repositioned. Most systems can disinfect an entire room in about two minutes and address both surface and airborne pathogens. These systems can record and report in real time ensuring you have proper proof of any compliance data that would be needed for government reporting or patient concerns. 

A portable UV sterilization system has advantages such as convenience, you can just plug it in and it will start to do its job of killing harmful pathogens and sterilizing germs. There use to be a concern of safety for staff and patients being exposed to radiation but with new technology and quality products that is not that the case anymore.

The UV chamber, where dental equipment such as oral mouth mirrors, tooth scrapers and tongue scrapers can be placed inside a chamber to be disinfected by UV light. There are not many disadvantages to this system, it can disinfect tools in bulk, can be done quickly and typically has a reporting system. Studies show that clinical-grade UV chambers has a 99.9% germ disinfection quality.

Keep in mind, if you are considering making the switch to UV sterilization system at your clinic, most systems do not wear out so it is a one-time investment. It also provides peace of mind knowing that you are protecting you, your staff and patients from dangerous pathogens.

If you have any specific questions about UV sterilization systems for your dental clinic, reach out to our knowledgeable team at sales@central-dental.ca or call 800-665-7302.

RESOURCES

https://www.dentistryiq.com/dentistry/products/infection-control-and-instrument-management/article/14180067/uvc-sterilization-works-in-large-healthcare-settings-what-about-dental-offices

Mental Health in the Workplace

When people are stressed out at work it can lead to a decrease in productivity. No employer or employee, wants that to happen. Some companies are taking a proactive approach by creating wellness programs in the workplace. These programs in place may have some initial cost and time but reports are showing that they are leading to an increase in productivity which will benefit the bottom line. In the end, the return on investment is well worth it. Not only will it help with the company be more successful, you will have healthier and happier employees and a lower turnover rate.

The responsibility of mental health and productivity does not only rest on the shoulders of the employers, it is important for the employees step up and find ways on their own to be sure they are caring for their own mental health. Caring for your mental health is critical for all aspects of your life.

Here we will give you some advice on strategies you can use to help decrease your stress and increase your productivity and improve your overall mental health.

Lunch Time

Whether you are working from home, in an office or a clinic it is important you take time on your lunch break to enjoy your meal. Make it a priority and set boundaries for yourself. Leave your regular workspace to eat your meal so you have a chance to disconnect. Go to the common area and visit with your co-workers. If that is not possible, enjoy the outdoors. Studies show that nature and fresh air can decrease stress and increase the quality of your overall health. Even if you can only be outside for 10-15 minutes, any amount of time will help.

Move Around

If you are at a job where you sit at a desk all day, take time to intentionally get up and move your body. This can help when you are feeling tired and assist to generate ideas and strategies while working. If you work at a dental clinic, you do spend time moving around but again, be intentional about your movement when you do get a break. Increase your heart rate, it can help with sleepiness and can wake up your mind so that there is no worry of becoming complacent with your patients.

Meditate

Meditation is a tool that has been used for decades, and for good reason. Studies show that the practice of meditation can decrease anxiety and stress while increasing the quality of your mental and physical health. Now there are many apps that can help to guide you through meditation if you are new to it. If you are not comfortable with meditation, even just finding a quiet place to practice deep breaths that give your mind a chance to rest can help. If you do not have time to meditate at work, this is something you can practice anytime, anywhere.

Hopefully, whether you are an employee or an employer, some of these tips can help to implement ways at the workplace to decrease stress and anxiety and increase the overall health, productivity and well-being of everyone at the workplace.

 RESOURCES

https://hbr.org/2017/06/why-you-should-tell-your-team-to-take-a-break-and-go-outside

https://justworks.com/blog/improve-mental-health-work-midday-break-ideas

Proudly Canadian Suppliers and Products

Virta L3 Medical-Grade Earloop Masks

We have recently added face masks from Canada to our list of products. We are thrilled that we have been able to source these three-ply ear loop procedural masks. Continental Enterprises is now providing high quality masks that are made in Canada where we do not have to deal with shipping delays and volatility of overseas pricing.

Along with that, until the end of 2021, our suppliers will be donating 50 cents from every box sold to a frontline organization in Manitoba.

Our new Virta face masks are blue in color and come with 50 masks in each box. They are latex free and are packaged with zero skin contact to help decrease the chances of contamination. If you order more than 20 boxes, there is a price decrease.

Since the uncertainty that the global pandemic has brought to the world and PPE supplies, we made it our mission to secure PPE from Canada to help serve you better.

Virta Face Masks

Mondetta Gowns

Mondetta offers both re-usable and disposable gowns. Mondetta introduced their Frontline Program in the wake of the global pandemic. Their team worked around the clock to develop the products to help keep frontline workers safe and to assist the Canadian government in procuring important PPE.

Mondetta’s headquarters are in Winnipeg, Canada and have been for years. We are proud suppliers of these gowns and when possible, always have them in stock to provide them as quickly as possible when they are needed.

Gowns are an important part of keeping frontline workers safe and stopping the spread of COVID-19.

Mondetta Gowns

Jaspr Air Purifiers

Jaspr air purifiers were designed and created by Canadian, Mike Feldstein, after being in Fort McMurray, Canada helping to restore homes that had been damaged from a massive wildfire. Now, more than ever, clean air is so important. Mike and his team are on a mission to provide the education and tools to provide clean air to everyone! This product is highly praised and has many fantastic reviews.

A fun fact about the company’s name Jaspr, it is named after a national park in Western Canada that is known for its clean, fresh air.

Jaspr Air Purifiers have a 3-in-1 filters that deliver medical-grade HEPA purification, capturing 99.97% of harmful pollutants. It purifies large spaces, generating 2 air changes per hour in a 1,600 square foot room. With its sleek design, it is definitely a customer favorite!

Jaspr Air Purifier

RESOURCES

https://jaspr.co/

https://mpgsport.ca/pages/mondetta-home