Employee Spotlight with Kevin Haldane

As the Operations Team Lead at Central Dental Solutions, what are some of your responsibilities?

KH: I am responsible for working with the other members of the operations team to make sure we have inventory in stock so we can get it to our customers on time!

How does the Quickship program work?

KH: This is a guide to the most common items that we sell! If the product is in the guide and you are in Winnipeg if you place your order by 11:00 AM we will, where ever possible, get the order to you by 4:00 pm that same business day likewise if you place the order before 4:00 PM we aim to get it to you by 11:00 AM the next business day.

Why does Central Dental Solutions offer reupholstery on dental chairs?

KH: This is a quick more economical way of giving your chairs and office a refresh with minimal downtime!

How does the Rapport Preventative maintenance work?

KH: This is a check on the “heart and lungs” of your clinic done at regular intervals that work for you.

If someone is opening a new dental clinic, how can Central Dental Solutions help?

KH: Central Dental can help in many ways, from finding space that is feasible, Design, Project Oversight, Equipment, and Cabinetry to getting you the supplies you need to get started!

Can clients go to your website to place an order?

KH: Yes, they can. The customer portal allows them to have a curated list of the products they want to order and also see their entire transaction history

What do you like to do in your spare time?

KH: I enjoy playing shiny, BBQing, and spending time with family and friends!

If you would like to reach Kevin Haldane directly you can email kevin.haldane@accuquip.ca or call 800-665-7302.

Tips on Keeping Your Clinic Clean and Safe

In a healthcare environment keeping your dental clinic clean and sanitized is always a top priority. There are systems and strategies that can be used to ensure your team and patients have the safest and best experience in your clinic. No matter what your position is within the dental clinic, everyone on the team should share responsibility to help maintain a clean and safe environment for the benefit of all.

High Touch Areas

Always monitor high touch areas that should be regularly disinfected. Visible debris should be disposed of safely and washing down the entire area with an approved disinfectant should be done on a set schedule. High touch areas in the general clinic include, but are not limited to, transaction surfaces, light switches, drawer handles, cabinet and door handles, as well as faucets and sinks.

Washroom

Inevitably there will be high traffic in the washroom with many patients and staff members going in and out. The condition of the washroom is always a reflection of the rest of the clinic. Maintaining a clean and fully stocked washroom in your clinic will show patients that you have not overlooked the importance of keeping the washroom clean and tidy.

Reception Area

The reception area of your clinic is the first impression your patients will have of your clinic. It is critical that it is kept clean and well organized. This includes keeping clutter under control and keeping all surfaces visibly clean. There should be clearly defined intervals in which the highest touch items are disinfected. Some examples are waiting room chairs, pens, debit machines and transaction surface of desk.

Disinfection & Sterilization Procedures

One of the most crucial steps to take in developing your disinfection and sterilization procedures in your clinic is to make sure they are understood by your team and meet your associations standards. These research-based standards are there to use as a guide so that your team and patients will be kept safe. Following these procedures will significantly reduce the risk of cross-contamination and infections.

Havin pro-active cleaning and disinfecting practices that you implement at your clinic will go a long way to maintaining a positive reputation both with patients and valued team members. If you want to go the extra mile consider hiring a professional cleaning team who can sanitize all the key traffic areas as well as performing the regular cleaning tasks. By always presenting a clean and well-organized clinic, you can ensure your patients have the best experience possible at your dental clinic, and ensure their safety.

RESOURCES

https://www.dentistryiq.com/practice-management/staffing/article/16360908/how-clean-is-your-dental-office-5-tips-to-keep-your-patients-healthy-and-happyhttps://www.servicemasterclean.com/clean-blog/healthcare-cleaning/dental-office-cleaning-checklist/

Sedation Techniques in the Dental Industry

Dental sedation is used to calm a patient’s anxiety about the procedure or help with pain control. There are many forms of dental sedation in the industry. They range from numbing the pain to completely sleeping. All forms of sedation are meant for short term use.

Minimal Sedation

This type of sedation is a conscious sedation. This is where the patient is still conscious but less aware of what is going on around them. When this method is used the patient’s coordination might be affected but ventilatory and cardiovascular functions will be unaffected. One of the most used techniques for this type of sedation is what is known as commonly known as laughing gas. The medical name for laughing gas is nitrous oxide and is used to relax patients which may help them receive pain management such as needles in the gums. The effects of laughing gas come quickly and wear off quickly once they stop breathing it in from the nose apparatus you will use to administrate it. Patients who use only this sedation method can often drive right after the procedure.

Oral Sedation

This type of sedation is also a conscious sedation. This is a prescribed medication that is taken orally. There are a number of different types of medication that can be prescribed. Depending on the circumstances, your patients heart rate and blood pressure may need to be monitored during the procedure. If the patient has extremely high anxiety this is a good option. Typically, this type of sedation will leave them sleepy and unable to drive home.

IV Sedation

There is something called ‘Twilight’ sedation. For this, the patient is conscious but not very aware of their surroundings. This can still be done at your dental clinic with the right education and equipment. Under some circumstances but not very often, a patient will need general anesthesia which cannot be done at the dental clinic but would need to be done at a hospital or specialized clinic where a specialist would administrate the sedative and monitor the patient throughout the procedure.

As a dentist, you should always check with the dental association guidelines or requirements to administer sedation. Another option that is becoming common in the dental industry is clinics employing a dental anesthesiologist so they can perform the more complicated procedures.

Having sedation alternatives can benefit certain patients, as well as your whole team by saving time, anxiety and delivering a more positive patient experience.

RESOURCES

https://www.mouthhealthy.org/~/media/ADA/Education%20and%20Careers/Files/anesthesia_use_guidelines.pdf

Mario Santos

Mario Santos has been a Service Technician for the past 2 and a half years. He enjoys meeting new people and working on their machines. In his spare time, he plays Dare, basketball and works on cars. He also enjoys being a grandfather. He always wants to make sure customers are happy with his service!

Why Dentists Are Turning to Digital Dentistry

The technology in the dental field is ever-changing, like most industries. In the past decade, many positive steps have been made to creating an accurate and beneficial system for digital dentistry. This technology has many benefits. Although it has taken time to be a trusted source in the industry it is in high demand now. Below we explore some of the advantages of digital dentistry.

Saves Time

The bottom line is that intraoral scanners save you time. When you save time in your clinic, it leads to more patients which increases your workflow and patient reach. When you scan a patients mouth digitally it takes five minutes. Scanning digitally helps you to avoid a mess and keeps patients from being uncomfortable

Guarantees Accuracy

When digital equipment is used properly, there are plenty of studies that prove the accuracy of intraoral scanning. When you use a scanner, you eliminate human error. Most dental labs suggest that the biggest source of error is the impression that is made. When a scan is made digitally it takes out the chance of that happening.

Comfort of Use for Dentist

The new Carestream intraoral scanner, CS 3800, is completely wireless and has a battery life up to one hour. It can be plugged in if the battery runs out. It uses motion controls within the scanner instead of having to use the computer. It is only 240 grams which makes it easy to handle for dentists and does not create a lot of stress and pain in the hand when using. This new technology is the most comfortable and convenient on the market to date.  

Saves Money

Depending on how you do things at your clinic, you can really save money using an intraoral scanner. You will save money on materials such as PVC and plaster for models. On top of that, you will save money on shipping and will not have to find the space to store all of the additional materials. All of your models can be stores digitally instead of finding a physical place for all the records. According to Dr. Mark McOmie from the Unites States, you can save approximately $28,800 a year using a digital scanner. The cost upfront is more but in the long run you will save thousands of dollars for your practice.

At Central Dental Solutions, we are seeing the CS 3800 as a way of the future. If this is something you would like to try at your clinic, do not hesitate to reach out to our knowledgeable team and we can provide you with a demo to ‘try before you buy.’ Please contact us at sales@central-dental.ca or call 800-665-7302.

RESOURCES

https://www.3shape.com/en/news/2018/five-reasons-to-own-an-intraoral-scanner

https://instituteofdigitaldentistry.com/news/new-carestream-intraoral-scanner-announced-cs-3800/

Mental Health in the Workplace

When people are stressed out at work it can lead to a decrease in productivity. No employer or employee, wants that to happen. Some companies are taking a proactive approach by creating wellness programs in the workplace. These programs in place may have some initial cost and time but reports are showing that they are leading to an increase in productivity which will benefit the bottom line. In the end, the return on investment is well worth it. Not only will it help with the company be more successful, you will have healthier and happier employees and a lower turnover rate.

The responsibility of mental health and productivity does not only rest on the shoulders of the employers, it is important for the employees step up and find ways on their own to be sure they are caring for their own mental health. Caring for your mental health is critical for all aspects of your life.

Here we will give you some advice on strategies you can use to help decrease your stress and increase your productivity and improve your overall mental health.

Lunch Time

Whether you are working from home, in an office or a clinic it is important you take time on your lunch break to enjoy your meal. Make it a priority and set boundaries for yourself. Leave your regular workspace to eat your meal so you have a chance to disconnect. Go to the common area and visit with your co-workers. If that is not possible, enjoy the outdoors. Studies show that nature and fresh air can decrease stress and increase the quality of your overall health. Even if you can only be outside for 10-15 minutes, any amount of time will help.

Move Around

If you are at a job where you sit at a desk all day, take time to intentionally get up and move your body. This can help when you are feeling tired and assist to generate ideas and strategies while working. If you work at a dental clinic, you do spend time moving around but again, be intentional about your movement when you do get a break. Increase your heart rate, it can help with sleepiness and can wake up your mind so that there is no worry of becoming complacent with your patients.

Meditate

Meditation is a tool that has been used for decades, and for good reason. Studies show that the practice of meditation can decrease anxiety and stress while increasing the quality of your mental and physical health. Now there are many apps that can help to guide you through meditation if you are new to it. If you are not comfortable with meditation, even just finding a quiet place to practice deep breaths that give your mind a chance to rest can help. If you do not have time to meditate at work, this is something you can practice anytime, anywhere.

Hopefully, whether you are an employee or an employer, some of these tips can help to implement ways at the workplace to decrease stress and anxiety and increase the overall health, productivity and well-being of everyone at the workplace.

 RESOURCES

https://hbr.org/2017/06/why-you-should-tell-your-team-to-take-a-break-and-go-outside

https://justworks.com/blog/improve-mental-health-work-midday-break-ideas